Acceptance
By creating an account, playing South Era or using this website, you accept these terms. If you do not agree, do not use the service.
Your account
- You must be at least 13 years old to create an account.
- You are responsible for your account and everything that happens on it. Do not share your password.
- Do not sell, buy or lend accounts.
- One account works on PC, Android, iPhone, iPad and web browsers.
- We may suspend or close accounts that break these terms.
Zero tolerance for objectionable content and abusive users
South Era has chat between players. We do not tolerate objectionable content or abusive users. The following are forbidden:
- Insulting, harassing or bullying other players.
- Posting hateful or discriminatory messages based on origin, religion, gender, sexual orientation, disability or any other reason.
- Posting sexual content.
- Threatening other people.
- Sending spam, advertising or scams.
- Cheating: third-party programs, bots, bug abuse or modifying the game client.
- Impersonating the South Era team or another player.
Anyone who breaks these rules loses access to the chat or is banned from the game, temporarily or permanently, without prior notice.
Blocking and reporting
- In the chat, tap a player's name and choose "Bloquear" (Block) to stop seeing their messages.
- In the same menu, choose "Reportar" (Report) to tell us about a message or a player.
- We review reports within 24 hours.
- We remove objectionable content and penalize or ban the users who posted it.
Virtual items and purchases
- In-game items, currencies and services are virtual. They have no real-money value and cannot be exchanged for money.
- We give you permission to use them in the game; you do not own them.
- Purchases are not refundable, except where the law requires it.
- Purchases on the website are processed by Paymentwall, Mercado Pago and PayPal under their own terms.
Changes to the service
South Era moves forward in eras. We may change, add or remove content, systems, maps and features, carry out maintenance and adjust the game balance.
We may also update these terms. The new version is published on this page with its date.
Availability
We provide the game as is. We do our best to keep it running without interruptions, but we cannot guarantee that it will always be available or free of errors.
Privacy
How we use your data is explained in the Privacy Policy.
Contact
For questions, reports or requests about your account or your data, email us at:
You can also reach us through:
- Support on this website: use the "Support" button shown on every page.
- In the game: tap a player's name in the chat and choose "Reportar" (Report).
South Era - Support